Effective Date: 15.12.2020

Thank you for shopping at Svetodesign LLC 

We appreciate the trust you place in us when making a purchase from our online store. This Return and Refund Policy outlines the terms and conditions under which you may return products and request a refund.

1. Returns

1.1. You have 30 days to return an item from the date you received it.

1.2. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

1.3. Your item needs to have the receipt or proof of purchase.

2. Refunds

2.1. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

2.2. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

3. Shipping

3.1. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

3.2. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

4. Exchanges

4.1. If you need to exchange an item for a different one, please contact us within [number of days] days of receiving your order. You will be responsible for any price difference and shipping costs associated with the exchange.

5. Damaged or Defective Items

5.1. If you receive a damaged or defective item, please contact us immediately. We will work with you to replace the item or issue a refund as soon as possible.

6. Contact Us

6.1. If you have any questions about our Return and Refund Policy, please contact us at +1 407 633 9751 imosign@gmail.com.

Please note that we reserve the right to update or modify this Return and Refund Policy at any time without prior notice. It is your responsibility to review this policy periodically for changes.

Thank you for choosing  Svetodesign LLC! We appreciate your business.